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1
|
|
|
|
HD9981.5
.M8
|
Service operations management
|
New Jersey, [ United States ] : Prentice Hall , 1990
|
Murdick, Robert C
|
|
34086
|
|
2
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|
|
|
TS155
.R8
|
Operations management : quality and competitiveness in a global environment/Roberta S. Russell, bernard W. Taylor
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New Jersey, [ United States ] : John Wiley and Sons, Inc. , 2006
|
Russell, Roberta S
|
0471692093
|
80138
|